Families are at the heart of everything we do. We believe in love, community, growth, integrity, and celebration, and we work hard to make sure our programs reflect these values. We are also committed to inclusiveness, equity, and caring for our planet. You can help us ensure we are building these values into everything we do.
Tell Us What You Need—We’re Listening!
One of the best ways we can grow and improve is by listening to you! That’s why every March, we run our annual survey to hear from parents and caregivers. Your feedback helps us understand what we’re doing well and where we can do more to support families in New Westminster. The survey is anonymous, so you can share your honest thoughts—and together, we can make New West Family Place even better for everyone!
Have you seen our Feedback Loop board at Quayside? It highlights the ways we have taken your feedback to heart and improved our programming to better meet your needs. For example, when you asked for no shoes at Quayside and we built a policy! We believe that your insights are invaluable, and they guide us in making meaningful changes that positively impact our community.

Take Our 4-Minute Survey & Enter to Win!
We know life gets busy, but taking just four minutes to fill out our survey can make a real impact. Plus, as a thank-you for your time, you’ll have the chance to win a gift card! Your experiences and ideas help shape the future of our programs, making sure we meet families where they’re at and provide the support they truly need. Every response matters—please take a moment to fill out our survey today: https://www.surveymonkey.com/r/NWFP2025
Thank you for being an essential part of our community! Your voice truly shapes the future!